Last updated: February 2026
Introduction
ClearLoans (“we”, “our”, or “us”) operates the website https://clearloans.co.za (“Website”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our Website.
ClearLoans operates as an online platform that connects consumers with third-party financial service providers and lenders. We do not provide loans directly.
By using this Website or submitting your information through our forms, you agree to the terms of this Privacy Policy.
Who We Are?
ClearLoans is an online lead generation platform that helps South African consumers connect with financial service providers, lenders, and financial brokers who may offer loan products.
ClearLoans does not provide loans directly and is not a credit provider.
When you submit information through our website, your details may be shared with trusted third-party lenders or financial service providers who may contact you regarding potential loan offers.
Information We Collect
When you use our Website or submit a loan request, we may collect the following categories of information.
Personal Information
Personal information you provide voluntarily may include:
• Full name
• Email address
• Phone number
• Province or city
• Employment status
• Monthly income
• Loan amount requested
• Loan purpose
• Any additional information submitted through our forms
Technical Information
When you visit our Website, certain technical data may be automatically collected, including:
• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on pages
• Referring website
• Interaction with site content
This information helps us understand how visitors use our Website and improve the user experience.
How We Use Your Information
We use the information we collect for the following purposes:
• To process your loan request
• To match you with potential lenders or financial partners
• To allow lenders or brokers to review your request
• To communicate with you regarding your application
• To improve our website and services
• To monitor website performance and analytics
• To detect and prevent fraud or misuse
• To comply with legal and regulatory obligations
Lead Generation and Third-Party Sharing
ClearLoans operates as a lead generation platform.
When you submit a loan request through our Website, your information may be shared with:
• Licensed credit providers
• Financial brokers
• Loan comparison platforms
• Financial service providers
• Marketing partners that offer financial products
These third parties may contact you by:
• Phone call
• SMS
• Email
• Other communication methods related to your request
Each third-party partner operates independently and may have their own privacy policies and terms of service.
ClearLoans does not control how third-party lenders process your information once it has been shared with them.
Marketing Communications
By submitting your information on this Website, you consent to receiving communications regarding financial services related to your request.
These communications may include:
• Loan offers
• Financial product information
• Updates regarding your request
You may opt out of marketing communications at any time by following the unsubscribe instructions included in communications or by contacting us directly.
Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to improve your browsing experience.
Cookies may be used to:
• Understand how users interact with the Website
• Remember user preferences
• Improve website performance
• Analyze website traffic
• Support marketing and advertising campaigns
You can choose to disable cookies through your browser settings. However, some parts of the Website may not function properly if cookies are disabled.
Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.
Security measures may include:
• Encrypted website connections (SSL)
• Secure data storage systems
• Restricted access to sensitive information
• Regular security monitoring
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
Data Retention
We retain personal information only for as long as necessary to:
• Process loan requests
• Connect users with financial service providers
• Fulfill legal and regulatory obligations
• Resolve disputes
• Enforce agreements
Once information is no longer required, it may be securely deleted or anonymized.
Your Rights Under South African Law
Under the Protection of Personal Information Act (POPIA), you have certain rights regarding your personal information.
These rights may include:
• Requesting access to personal information we hold about you
• Requesting correction of inaccurate or incomplete information
• Requesting deletion of personal information where applicable
• Objecting to certain types of data processing
• Withdrawing consent for marketing communications
Requests regarding personal information may be submitted using the contact details provided below.
Third-Party Websites
Our Website may contain links to third-party websites, including lenders, financial services providers, or partner platforms.
We are not responsible for the privacy practices, policies, or content of these third-party websites.
Users are encouraged to review the privacy policies of any external websites they visit.
Children’s Information
This Website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors. If we become aware that personal information from a minor has been submitted, we will take steps to delete such information.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings.
Any updates will be posted on this page with a revised “Last Updated” date.
Continued use of the Website after updates indicates acceptance of the revised policy.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact us.
Email: info@clearloans.co.za
Website: https://clearloans.co.za